Call charges and information

0845 - For BT residential customers, calls will cost no more than 4.5p per minute, plus 11.5p call set-up fee (current at January 2011). The price on non-BT phone lines may be different.
0870 - For BT residential customers, calls will cost no more than 8.5p per minute, plus 11.5p call set-up fee (current at January 2011). The price on non-BT phone lines may be different.
0844 [581/811/848 etc] - For BT residential customers, calls will cost no more than 5.5p per minute, plus 11.5p call set-up fee (current at January 2011). The price on non-BT phone lines may be different. Please check the BT price list for charges for other 0844 numbers as charges vary depending on the three digits following 0844.
Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.
To maintain a quality service, we may monitor and record phone calls.

0845 - For BT business customers, calls will cost no more than 4.5p per minute, min call charge 6p (current at April 2011). The price on non-BT phone lines may be different.
0870 - For BT business customers, calls will cost no more than 11p per minute, plus 12p call set-up fee (current at April 2011). The price on non-BT phone lines may be different.
0844 [581/811/848 etc] - For BT business customers, calls will cost no more than 5.5p per minute, min call charge 6p (current at April 2011). The price on non-BT phone lines may be different.
Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline.
Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.
To maintain a quality service, we may monitor and record phone calls.